Terms and Conditions

Terms and Conditions

Last Updated: December 3, 2025

Welcome to Casainko.com! These Terms and Conditions ("Terms") govern your use of our website and services (the "Services"). By accessing or using this website, you agree to comply with and be bound by these Terms. Please read them carefully.

If you do not agree with any of these Terms, please do not use our website or services.

1. General Terms

  • Acceptance of Terms: By accessing and using the Services, you agree to these Terms and Conditions, as well as any other policies or guidelines incorporated by reference. If you do not agree with these Terms, you should not use the Services.

  • Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use this website and place orders. By using our website, you represent and warrant that you are of legal age to form a binding contract.

2. Use of the Services

  • Personal Use: The Services are for your personal, non-commercial use only. You may not use the website for any unlawful purposes, including without limitation, to violate any applicable laws or regulations.

  • Prohibited Activities: You agree not to engage in activities such as:

    • Copying, modifying, or distributing the content on our website without permission.

    • Transmitting any harmful, illegal, or malicious content (e.g., viruses, malware).

    • Using automated tools or bots to access or interact with the website.

    • Engaging in fraudulent or deceptive activities.

3. Account Creation

  • Registration: In order to access certain features of the Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Accurate Information: You agree to provide accurate, current, and complete information when registering for an account. You must promptly update any information if it changes.

  • Account Termination: We may suspend or terminate your account at our sole discretion if you violate any of these Terms or engage in activities harmful to the website or other users.

4. Product Information & Availability

  • Product Descriptions: We strive to provide accurate descriptions and images of products, but we cannot guarantee that the product information is always complete, error-free, or up to date. Prices and availability are subject to change without notice.

  • Product Availability: We reserve the right to limit quantities and availability of products at our discretion. If a product you order is unavailable, we will notify you as soon as possible and offer alternatives or a refund.

5. Pricing & Payments

  • Pricing: Prices are listed in U.S. dollars and are subject to change. We make reasonable efforts to ensure the accuracy of pricing; however, we are not responsible for errors in pricing, and we reserve the right to correct any such errors.

  • Payment Methods: We accept various payment methods including credit/debit cards, PayPal, and other payment options available at checkout. By submitting your order, you authorize us to charge the specified payment method for the total amount of your order, including any applicable taxes and shipping charges.

  • Taxes: Sales tax or VAT may be applied based on your location. The total cost, including tax, will be displayed at checkout.

6. Shipping and Delivery

  • Shipping Policy: Our Shipping Policy outlines the delivery methods, times, and fees for orders. Please refer to our Shipping Policy for more information.

  • Order Processing: Orders are typically processed within 1-3 business days. Delivery times depend on the shipping method selected and the destination.

  • Risk of Loss: Once your order has been shipped, the risk of loss passes to you. We are not responsible for any delays or issues caused by third-party carriers.

7. Returns & Refunds

  • Return Policy: If you are not satisfied with your purchase, please refer to our Return & Refund Policy for detailed instructions on how to return items and the conditions under which returns are accepted.

  • Refunds: Refunds will be processed according to our Return & Refund Policy and will be issued to the original method of payment. Please allow up to 14 days for processing.

8. Intellectual Property

  • Ownership: All content on the website, including text, images, logos, trademarks, and designs, is the property of Casainko or its licensors and is protected by copyright and intellectual property laws.

  • Use of Content: You may not use, reproduce, modify, distribute, or display any of the content on this website without our express written consent.

9. Privacy & Data Protection

  • Privacy Policy: We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

  • Cookies: We use cookies to improve your experience on our website. For more information, please refer to our Cookie Policy.

10. Limitation of Liability

  • No Warranty: The Services are provided "as is" and "as available." We do not warrant that the website or any of its features will be free from errors, interruptions, or viruses.

  • Limitation of Liability: To the fullest extent permitted by law, Casainko is not liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services or inability to use the website, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold Casainko, its affiliates, employees, and agents harmless from any claims, liabilities, damages, and expenses, including legal fees, arising out of your use of the website, your violation of these Terms, or your infringement of any third-party rights.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time, without prior notice. Any changes will be posted on this page, and the “Last Updated” date will be revised. By continuing to use the Services after changes are made, you accept the updated Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States. Any disputes arising from these Terms will be resolved in the appropriate courts located in Miami-Dade County, Florida.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@casainko.com

  • Phone: (888) 869-5556 / 1900-1570-230

  • Address: 6175 Northwest 167th Street, Hialeah, FL, 33015, United States